Dynamics 365 Business Central – CRM / Sales / Marketing



Overview | Financials | Supply Chain | Warehouse | Manufacturing | Service | Projects | CRM

ph-glasses-on-chartsThe newly released (April 2018) and highly anticipated Dynamics 365 Business Central is Microsoft’s next generation of business intelligence applications in the Cloud. It is a single-end-to-end business management system built on Microsoft Dynamics NAV.

There is “Essential” and “Premium” licensing. The Essential licensing contains the Customer Relationship Management (CRM) series, which includes the following modules, and more:

Customer Relationship Management

Dynamics 365 for Sales
Dynamics 365 for Customer Service
Contact Management
Task Management
Outlook Client Integration
Contact Classification
Opportunity Management
Campaign Management
Relationship Management
Document Management
Mail Logging
Notifications

Download Guide to see description of each module:

Dynamics 365 Business Central Capability and Toolset Guide

App Store: Microsoft AppSource Extensions for D365 Business Central

WATCH A QUICK OVERVIEW (1:54)

OUTLOOK INTEGRATION: (5:56)

See how to do a Quote-to-Cash process with Dynamics 365 Business Central from Outlook!

 

Overview | Financials | Supply Chain | Warehouse | Manufacturing | Service | Projects | CRM

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