Microsoft Dynamics 365 Business Central – CRM



Overview | Financials | Supply Chain | Warehouse | Manufacturing | Service | Projects | CRM

ph-glasses-on-chartsThe newly released (April 2018) and highly anticipated Dynamics 365 Business Central is Microsoft’s next generation of business intelligence applications in the Cloud. It is a single-end-to-end business management system built on Microsoft Dynamics NAV.

There is “Essential” and “Premium” licensing. The Essential licensing contains the Customer Relationship Management (CRM) series, which includes the following modules, and more:

Customer Relationship Management

Dynamics 365 for Sales
Dynamics 365 for Customer Service
Contact Management
Task Management
Outlook Client Integration
Contact Classification
Opportunity Management
Campaign Management
Relationship Management
Document Management
Mail Logging
Notifications

See full list of modules in the Dynamics 365 Business Central Functionality Guide.

Overview | Financials | Supply Chain | Warehouse | Manufacturing | Service | Projects | CRM

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